Buying a vehicle is a big decision and Bob Mills Mitsubishi wants to make sure that you are completely satisfied with your purchase. If within the first three days or 150 miles (whichever comes first) of owning your Bob's Certified Pre-Owned Vehicle you're not completely satisfied, bring it back in the condition in which it was purchased, and you can trade out to a vehicle of equal or higher value*. (Value* listed price on vehicle.) If during the Customer Satisfaction Guarantee (3-Day/150 Mile Vehicle Exchange Policy) period, the purchaser chooses to trade in their vehicle to the selling dealer for another eligible Bob's Certified vehicle, the purchaser will receive credit for the following amounts paid toward the vehicle returned: the "down payment", the "agreed-upon trade-in value", and any amounts paid toward the principal balance cost of the finance agreement.

Bob's Finance Disclaimer 

If you financed the original Bob's Certified purchase, you understand that the terms (interest rate, down payment, etc.) may change as the result of an exchange, solely at the discretion of the financial institution.

Bob's Certified Exchange Policy Exclusions
  • Fleet purchase and fleet lease vehicles
  • Vehicles used for livery, taxi or delivery services
  • Customers who exchanged a vehicle under the Customer Satisfaction Guarantee (3-Day/150-Mile Vehicle Exchange Policy) within the previous 12 months)
  • Vehicles acquired in exchange for a CERTIFIED PRE-OWNED vehicle under the Customer Satisfaction Guarantee (3-Day/150-Mile Vehicle Exchange Policy)

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